Refund & Returns Policy

1. Digital Services

Dreams Atlas provides digital subscriptions and dream interpretation services. Because our products are non-tangible and delivered instantly online, they are not subject to traditional “returns.”

2. Right of Withdrawal (EU Customers)

If you are a customer within the European Union, you have the right to withdraw from a digital subscription purchase within 14 days of purchase, unless you have started using the service (for example, submitting a dream for interpretation). By using the service before the 14-day period ends, you acknowledge and agree that your right to withdrawal may no longer apply.

3. Refunds

• Monthly subscriptions: non-refundable once the billing period has started, unless required by law.
• Annual subscriptions: may be eligible for a partial refund if canceled within 14 days of purchase and no services have been used.
• Technical issues: if you experience service interruptions or technical problems caused by us, please contact us for assistance or a potential refund.

4. Cancellations

You may cancel your subscription at any time through your account settings. Cancellations take effect at the end of your current billing cycle. You will continue to have access to the service until the subscription expires.

5. How to Request a Refund

To request a refund, please email us at contact@dreamsatlas.com within 14 days of purchase. Include your name, account email, order ID, and reason for the request. We will review and respond within 7 business days.

6. Exceptions

Refunds will not be issued if:

• You have already used part of the subscription (e.g., submitted dreams for interpretation).
• The request is made after the 14-day withdrawal period (for EU customers).
• You purchased through a promotion clearly marked as non-refundable.